🔒 Official Document — LGPD

Privacy Policy of 98bet — How We Protect Your Data

98bet takes the protection of your personal data seriously. This document clearly explains what we collect, why we collect it, how we use it, and what your rights are as a data subject — all in compliance with the LGPD.

Last updated: January 2026
LGPD — Law No. 13,709/2018
Brazilian Portuguese

Privacy at 98bet in 6 Principles

Before reading the full document, here is a summary of what you can expect from 98bet when it comes to protecting your data.

Full LGPD Compliance

98bet fully complies with the Lei Geral de Proteção de Dados (Law No. 13,709/2018). All data collection, storage, and usage processes have been designed to meet current Brazilian law.

Your Data Is Never Sold

98bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data is only shared in the situations described in this policy — and always on the basis of legitimate purposes.

256-bit SSL Encryption

All communication between your device and 98bet's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's leading banks, including Nubank, Itaú, and Bradesco.

You Control Your Data

As a data subject, you have the right to access, correct, port, and request the deletion of your personal data at any time. 98bet processes all requests within 15 business days, as provided by the LGPD.

Minimum Necessary

98bet collects only the data strictly necessary to operate the platform, process payments via Pix and other Brazilian payment methods, and meet legal obligations. Nothing beyond the essentials.

Full Transparency

This policy clearly describes each type of data collected, its purpose, and who it may be shared with. No vague language, no clauses buried in the fine print.

This Privacy Policy applies to all users of the 98bet platform, accessible at 98bet.express. By creating an account and using our services, you confirm that you have read and understood how 98bet handles your personal data. For any questions, please reach out to our team at contato@98bet.express.

1 Data Controller

For the purposes of the General Data Protection Law (LGPD — Law No. 13.709/2018), the controller responsible for processing your personal data is the operator of the 98bet platform, whose identifying information can be found in the Terms and Conditions of the platform.

98bet has appointed a Data Protection Officer (DPO) to handle data subject requests and ensure compliance with the LGPD. The DPO can be contacted by email at contato@98bet.express, with the subject line "Data Protection — LGPD".

2 Data We Collect

98bet collects personal data in the following situations and categories:

2.1 Data provided directly by you

When you create an account, make deposits or withdrawals, or contact 98bet support, we collect:

Category Data Collected When
Identification Full name, CPF, date of birth, RG or CNH (for KYC verification) Registration and identity verification
Contact Email address, mobile number, residential address Account registration and profile updates
Financial Pix key, credit/debit card details (tokenized), deposit and withdrawal history Financial transactions
Documents Copies of identity documents and proof of address KYC verification and compliance
Communication Message history with 98bet support Customer support

2.2 Automatically collected data

When you access the 98bet platform, we automatically collect technical data to ensure services function correctly:

  • Device data: device type, operating system, phone or computer model, unique device identifiers.
  • Browsing data: IP address, browser type and version, pages visited, session duration.
  • Approximate location data: country and city based on IP address (we do not collect GPS location without your explicit permission).
  • Platform usage data: bets placed, games accessed, activity history on your 98bet account.
  • Cookies and similar technologies: detailed in Section 5 of this policy.

98bet does not collect sensitive data such as racial or ethnic origin, religious belief, political opinion, health data, or biometrics, unless expressly required by applicable law or with your explicit consent in specific situations.

3 How We Use Your Data

98bet uses your personal data on the basis of legal grounds set out in the LGPD. Each purpose is tied to a specific legal basis:

Purpose Legal Basis (LGPD)
Create and manage your 98bet account Contract performance (art. 7, V)
Process deposits and withdrawals via Pix, card, boleto, and other Brazilian payment methods Contract performance (art. 7, V)
Verify your identity (KYC) and prevent fraud Legal obligation and legitimate interest (art. 7, II and IX)
Prevent money laundering and comply with industry regulations Legal obligation (art. 7, II)
24/7 customer support in Portuguese Contract performance (art. 7, V)
Personalize your experience on the platform (recommendations, relevant odds) Legitimate interest (art. 7, IX)
Send communications about 98bet promotions and updates Consent (art. 7, I) — you may withdraw it at any time
Comply with court orders or requests from competent authorities Legal obligation (art. 7, II)
Improve the platform based on usage analysis Legitimate interest (art. 7, IX)

4 Data Sharing

98bet does not sell your personal data. Data is only shared with third parties in the situations below, always limited to what is strictly necessary and based on a legitimate purpose:

4.1 Service providers (processors)

98bet works with third-party companies to operate specific parts of the platform. These providers act solely as data processors — they may not use your information for their own purposes — and are contractually required to follow the same data protection standards as 98bet. Examples:

  • Payment processors: to process transactions via Pix, credit/debit card, PicPay, Mercado Pago, and boleto bancário.
  • KYC providers: for identity and document verification.
  • Fraud prevention providers: to detect and block suspicious access.
  • Cloud infrastructure providers: for secure hosting of platform data.
  • Communication tools: for sending transactional emails and account notifications.

4.2 Legal Obligations

98bet may share your data with public authorities — such as the Receita Federal, the Banco Central do Brasil, COAF (Financial Activities Control Council), or the Judiciary — when required by law, court order, or regulations applicable to Brazil's betting and gaming sector.

4.3 International data transfers

Some of 98bet's service providers may be located outside Brazil. In such cases, 98bet ensures that any data transfer complies with LGPD requirements — including standard contractual clauses that impose equivalent data protection obligations on recipients abroad.

Your data is never sold. 98bet does not share your personal information with advertisers, data brokers, third-party marketing platforms, or any other company for commercial purposes unrelated to the operation of the platform.

5 Cookies and Tracking Technologies

98bet uses cookies and similar technologies to ensure the platform works correctly and to improve your experience. Below are the types of cookies we use:

Type Purpose Can I Decline?
Strictly necessary Keep your session active, authenticate your login, and ensure the security of your 98bet account No — required for platform operation
Functional Remember preferences such as language, displayed odds, and betting filters Yes — but may affect your experience
Analytics Understand how users navigate the platform in order to improve 98bet Yes — via cookie settings
Security Detect suspicious behavior, prevent fraud, and protect against bots No — required for security

You can manage your cookie preferences directly in your browser settings. Disabling functional and analytical cookies will not prevent access to the 98bet platform, but may limit some personalization features.

6 Data Retention

98bet retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations.

  • Active account data: retained for the entire duration of your 98bet account.
  • Financial transaction data: retained for at least 5 years after the transaction, in accordance with COAF requirements and Brazilian financial legislation.
  • Identity verification data (KYC): retained for at least 5 years after account closure.
  • Support communication records: retained for 2 years after the ticket is closed.
  • Betting data and game history: retained for 5 years for audit and compliance purposes.
  • Marketing data (email, preferences): retained for as long as you do not withdraw consent or close your account.

Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified.

7 Data Security

98bet implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. Key security measures include:

  • 256-bit SSL encryption across all communications between your device and 98bet's servers.
  • Encrypted storage of passwords and sensitive financial data.
  • Payment data tokenization — 98bet never stores your full credit or debit card number.
  • Role-based access control — only employees with a specific operational need may access users' personal data.
  • Continuous monitoring of unauthorized access attempts and suspicious activity.
  • Periodic testing security (penetration testing) carried out by independent specialists.
  • Two-factor authentication (2FA) available to all 98bet users.

In the event of a security incident that could pose a significant risk or harm to users, 98bet will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes set out by the LGPD. No system is 100% breach-proof — so we also recommend you follow good security practices, such as using strong passwords and enabling 2FA on your account.

8 Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a set of rights that 98bet is fully committed to upholding. See what they are and how to exercise them:

Login

Request confirmation that your data is being processed and obtain a copy of the data 98bet holds about you.

Correction

Request the update or correction of incomplete, inaccurate, or outdated information in your 98bet account.

Deletion

Request the deletion of data processed based on consent, where there is no legal obligation to retain it.

Portability

Receive your personal data in a structured, machine-readable format for transfer to another service.

Withdrawal of Consent

Withdraw at any time any consent previously given for optional purposes, such as receiving marketing communications.

Sharing Information

Know which public and private entities 98bet shares your data with.

Restriction of Processing

Request the temporary suspension of the processing of your data in situations provided for under the LGPD.

ANPD Petition

Lodge a complaint with the Autoridade Nacional de Proteção de Dados if you believe your rights have been violated.

To exercise any of these rights, please contact 98bet's DPO by email at contato@98bet.express with the subject line "LGPD Rights — [your specific right]". 98bet will respond within 15 business days, in accordance with the retention periods established by the LGPD.

9 Minors

The 98bet platform is strictly intended for users aged 18 and over. 98bet does not knowingly collect personal data from anyone under 18. If we identify that an account belongs to a minor, it will be immediately closed and the data deleted, in accordance with the LGPD and Brazil's minor protection legislation.

If you are the guardian of a minor and believe they may have created a 98bet account, please contact our support team immediately at contato@98bet.express. We will take the necessary steps as a priority.

10 Changes to this Privacy Policy

98bet may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered. When material changes occur, you will be notified via your registered email and through a prominent notice on the platform with reasonable advance notice before the new terms take effect.

The version of this policy currently in effect is the one published on this page. We recommend checking it periodically. The date of the last update is indicated at the top of the document.

Continued use of the 98bet platform after any changes to this policy are published indicates your acknowledgment of those changes. If you do not agree with the new terms, you may close your account by contacting support.

11 Contact, Data Protection Officer (DPO) and Support Channel

To exercise your rights as a data subject, ask questions about this Privacy Policy, or report any concern related to how 98bet handles your data, please use the channels below:

  • DPO email: contato@98bet.express (subject: "Data Protection — LGPD")
  • Live support: 24/7 live chat on the 98bet platform
  • Support: Brazilian Portuguese, 24 hours a day, 7 days a week

For questions about platform use, betting, and general rules, please also refer to our Terms and Conditions and the Responsible Gambling.

By creating your account and using the 98bet platform, you confirm that you have read and understood this Privacy Policy. Your data is always processed on valid legal grounds and solely for the purpose of operating the platform and providing you with the best possible experience.

Your Data Protected, Your Experience Guaranteed

Sports Betting on the Brasileirão, Libertadores, Copa do Brasil, UFC, and much more — all backed by a platform committed to the LGPD and the transparency you deserve.

🔒
SSL 256-bit
🛡️
LGPD Compliant
⚡
Instant Pix
🎧
24h Support PT-BR
📱
100% Mobile
🏆
2M+ Users

Privacy Questions at 98bet

No. 98bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing with service providers — such as payment processors and identity verification providers — occurs solely to operate the platform and is always governed by contracts that prohibit those companies from using your information for their own purposes. You can find the full list of data-sharing scenarios in Section 4 of this Privacy Policy.

You can request the deletion of your personal data by emailing contato@98bet.express with the subject line "Data Deletion — LGPD". 98bet will process your request within 15 business days. Please note that some data must be retained to meet legal obligations — such as financial and identity records for at least 5 years — even after account closure. In such cases, 98bet will inform you which data cannot be immediately deleted and the legal grounds for its retention.

98bet may send communications about promotions, news, and exclusive offers — such as bonuses for betting on the Brasileirão, Libertadores, and other events — only if you have given consent during registration or through your account settings. You can withdraw that consent at any time by clicking the unsubscribe link in any 98bet marketing email, or by updating your communication preferences in your account. Withdrawing marketing consent does not affect mandatory transactional communications, such as withdrawal confirmations and security alerts.

Pix transactions on 98bet are processed with 256-bit SSL encryption across all communications. 98bet does not store your Pix key in a way that is accessible to third parties — it is treated as sensitive financial data and protected to the same standards used by Brazil's leading banks. Pix processing is handled by partners certified by the Banco Central do Brasil. In addition, 98bet only allows withdrawals to accounts under the same CPF registered on the platform, preventing third parties from redirecting your winnings to other accounts even in the event of unauthorized platform access.

Your Data in Good Hands at 98bet

This Privacy Policy complies with the LGPD (Law No. 13.709/2018). For details on the platform's terms of use, please refer to our Terms and Conditions. For information on responsible gambling and self-control tools, visit Responsible Gambling.

+18

Responsible Gambling: Sports Betting and online casino are entertainment. Set your limits and never bet more than you can afford to lose. Visit our Responsible Gambling for control tools. 98bet is strictly prohibited for users under 18.

Português