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Find quick answers about registration, Pix deposits, withdrawals, sports betting on the Brasileirão, Copa do Brasil, UFC, crash games, and Live Casino. Straight to the point.

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Registration & Account

How to create your 98bet account, identity verification (KYC), updating your details, one account per CPF, and much more. Everything you need to know before you get started.

Deposits & Withdrawals

Instant Pix, credit/debit card, bank slip (boleto), PicPay, Mercado Pago, and TED. Timelines, limits, fees, and procedures for managing your 98bet balance.

Sports Betting

How to bet on Brasileirão, Copa do Brasil, Libertadores, UFC, and other events. Understand odds, live betting, cash out, multiples, and available markets.

Crash Games & Casino

How crash games work, slot rules, progressive jackpots, and a live casino with Portuguese-speaking dealers. Everything about the games available at 98bet.

Bonuses & Promotions

Welcome bonus, free bets, reload promotions, and weekly challenges. How to activate them, rollover requirements, and bonus expiry terms at 98bet.

Security & Responsible Gambling

Account protection with 2FA, deposit and loss limits, voluntary break, self-exclusion, and how to keep your 98bet experience safe and within your limits.

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Registration & Account

Signing up at 98bet is free and takes under 2 minutes. Visit 98bet.express, click "Sign Up" and complete the three-step form: personal details (full name, CPF, date of birth, email, and phone number), username and password creation, and confirmation with acceptance of the Terms and Conditions. After registration, you'll receive a confirmation email. Then make your first deposit from R$ 10.00 via Pix to start betting. Visit our registration page to create your account now.

No. 98bet allows only one active account per CPF. Creating multiple accounts — using the same CPF, different emails, or any other method — violates the Terms and Conditions and may result in all accounts involved being blocked and balances canceled. The 98bet system automatically detects duplicate registrations. If you're having trouble accessing your existing account, contact 24h support via live chat or at contato@98bet.express — do not create a new account.

KYC (Know Your Customer) is 98bet's identity verification process. It may be required before your first withdrawal or at any time to ensure account security. You'll need to submit a photo ID (national ID card, driver's license, or passport) and, in some cases, recent proof of address. Submission is done directly on the platform and the process is usually completed within a few hours. Unverified accounts may have withdrawals on hold until KYC is complete.

Some details, such as CPF and date of birth, cannot be changed after registration for security and regulatory compliance reasons. To update your email, phone number, or address, go to "Account Settings" after logging in and edit the relevant field — some changes may require verification via email or SMS. If you need to correct important details or have questions about the process, contact 98bet support via live chat, available 24 hours.

No. 98bet is strictly prohibited for users under 18. Registration requires a valid CPF, and the system runs automatic age verification checks. KYC may be required at any time, with documents proving age. Accounts identified as belonging to minors are closed immediately. If you are a guardian and believe a minor has created a 98bet account, contact us urgently at contato@98bet.express.

Visit our 98bet login, click "Forgot my password" and enter your registered email address. Within 5 minutes you'll receive a secure link to create a new password — check your spam folder too. The link expires after 30 minutes for security reasons. If you don't remember your registered email, contact 24h support with your CPF ready.
Deposits & Withdrawals

The minimum deposit at 98bet is R$ 10.00. You can deposit via Pix (instant), credit or debit card, bank slip (boleto, up to 3 business days), PicPay, Mercado Pago, or TED bank transfer through Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions. Deposits must always be made from an account registered to the same CPF on your profile — third-party deposits are not accepted.

Pix deposits at 98bet are processed instantly — in under 60 seconds in the vast majority of cases. Pix works 24 hours a day, 7 days a week, including holidays and weekends. If your Pix deposit doesn't appear within 5 minutes, check your transaction receipt and contact support via live chat with the receipt on hand.

The minimum withdrawal at 98bet is R$ 30.00. Pix withdrawals are processed in up to 10 minutes and go directly to the Pix key linked to the CPF on your account. 98bet charges no fee for Pix withdrawals — the full amount requested is transferred. Other withdrawal methods may have different processing times. In some cases, completing KYC (identity verification) may be required before your first withdrawal is released.

No. 98bet requires that all deposits be made using payment methods linked to the same CPF as the account holder. This applies to Pix, cards, PicPay, and any other method. Third-party deposits are not accepted and may result in a temporary account block for security verification. This policy exists to protect users against fraud and to comply with anti-money laundering regulations.

Pix withdrawals are processed in up to 10 minutes, but may take longer in cases such as: pending identity verification (KYC), a security review triggered by unusual activity, an unmet bonus rollover requirement, or peak hours with high transaction volume. If your withdrawal has been pending for more than 30 minutes with no notification, contact 98bet support via live chat — available 24 hours — and provide the amount and time of your request.

98bet does not charge any fee on Pix deposits. For Pix withdrawals, the full requested amount is transferred with no deductions on 98bet's end. Other payment methods may carry fees charged by the user's own financial institution (such as boleto or TED fees applied by their bank), but those are the bank's responsibility, not 98bet's. Contact support for up-to-date information on fees for each payment method.
Sports Betting

98bet offers betting on a wide range of sports, with a focus on the Brazilian market:
  • Football: Brasileirão Série A and B, Copa do Brasil, Copa Libertadores, Copa Sudamericana, and international tournaments
  • MMA & UFC: all cards, from prelims to the main event
  • Basketball: NBB, NBA, and international leagues
  • Volleyball: Superliga and international competitions
  • E-sports: League of Legends, CS2, Valorant, and more
  • Tennis, rugby, boxing, and many more sports

Cash out lets you settle an open bet before the final result, receiving an amount calculated based on your bet's current performance. If your bet is winning, cash out locks in part of the profit; if it's losing, it lets you recover a portion of your stake. Not all bets have cash out available — the icon appears on the bet when the option is active. The feature is available on live betting and in some pre-match markets.

The live betting on 98bet let you bet on sporting events as they happen, with odds updating in real time. During a Brasileirão match, for example, you can bet on the next goal, the next half result, cards, and much more — with odds shifting as the game unfolds. To access it, log in and go to the "Live Betting" section. Cash out is available on most live bets.

Parlay bets (or combo bets) let you combine two or more selections into a single bet. To win, every selection must be correct. The upside is that the odds multiply, increasing your potential payout — but the risk is higher too, since one wrong pick voids the entire bet. At 98bet, you build parlays by adding selections to your bet slip and choosing the "Parlay" option before confirming.

If an event is canceled, postponed, or abandoned before completion, any open bets on that event are generally voided and the staked amount is returned to your 98bet account balance. For multiples that include the canceled event, the affected selection is removed and the bet stands with the remaining selections. Specific rules may vary by sport and market — see the Terms and Conditions for full details.
Crash Games & Casino

The crash games are games where a multiplier starts at 1× and climbs until it "crashes" at a random point. The goal is to cash out before the crash — the longer you wait, the higher the multiplier, but the greater the risk of losing everything if the game crashes before you do. At 98bet, you'll find popular titles like Aviator and other crash games with fast rounds, simultaneous bets, and a visible history of previous results on screen.

RTP stands for Return to Player. It is the average percentage that a slot pays back to players over millions of spins. An RTP of 96% means that, on average, for every R$ 100.00 wagered, the game returns R$ 96.00. In practice, individual results vary widely — you might win big in a short time or hit a losing streak. RTP is a long-term statistical average. 98bet slots display the RTP for each game in the title's info section.

The progressive jackpots at 98bet accumulate a constantly growing prize, fed by a small percentage of every bet placed by all players on that slot. The prize keeps growing until a player wins it — and can reach very high amounts. To compete for the jackpot, you must be playing the specific slot that offers the progressive prize. Check the 98bet Jackpot page to see accumulated prizes in real time.

Yes. 98bet offers live casino tables with dealers who speak Brazilian Portuguese, making the experience much more familiar and comfortable for Brazilian players. You can play blackjack, roulette, baccarat, and other classic games with a real-time stream — just like being in a physical casino, from your phone or computer. Video quality is HD and tables run 24 hours a day.
Bonuses & Promotions

The 98bet welcome bonus is automatically credited to your account after your first qualifying deposit. The minimum deposit to activate the bonus is R$ 10.00 via Pix or another accepted method. The bonus is subject to rollover requirements — meaning you must wager a set multiple of the bonus amount before withdrawing any winnings generated from it. Full details of the current bonus, including the rollover multiplier and expiration period, are shown on the platform during registration and in the Promotions section of your account.

Rollover (also known as wagering requirement) is the number of times you need to bet the bonus amount before you can withdraw any winnings generated from it. For example: if you receive a BRL 50.00 bonus with a 5× rollover, you must place at least BRL 250.00 in qualifying bets before withdrawing. Cancelled bets, bets on events with very low odds, or games excluded from promotions generally do not count toward the rollover. Always check the promotion's Terms on the platform for the specific details of each bonus.

A freebet is a free bet offered by 98bet as part of specific promotions. With a freebet, you place a bet without using your own balance — only the profits (winnings above the freebet value) are credited to your account if you win. Freebets have a limited validity period and may be restricted to certain markets (such as Brasileirão matches or UFC cards). Log in and visit the Promotions section of your account to see available freebets.

Yes. If you have a promo code, you can enter it during registration at the second step of the form (the "Promo code" field). The code may unlock a special welcome bonus, free bets, or other perks. If you already completed registration without entering the code, contact 98bet support via live chat — in some cases the code can be applied after sign-up, depending on the active promotion.
Security & Responsible Gambling

After logging in, go to "Settings" and then "Security". You'll find the option to enable 2FA via SMS (a code sent to your registered phone number) or via authenticator app (Google Authenticator, Microsoft Authenticator). Once 2FA is active, any attempt to access your 98bet account from an unrecognized device will require the code — keeping you protected even if your password is compromised. The setup process takes less than 2 minutes.

Go to "Settings" and then "Responsible Gambling" in your account. There you can set a daily, weekly, or monthly deposit limit in BRL (R$). Limit reductions take effect immediately. Increases go through a 7-day waiting period — to ensure the decision was made calmly, not impulsively after a loss. For more information on all available tools, visit our Responsible Gambling.

Self-exclusion is a responsible gambling which permanently closes access to your 98bet account for a minimum of 6 months, with no option to reverse it during that period. To request it, contact 24h support via live chat or at contato@98bet.express. Any real-money balance available will be withdrawn via Pix before the block takes effect. Unmet bonus balances are cancelled. Self-exclusion is there for anyone who needs definitive protection against compulsive gambling.

Yes. 98bet uses 256-bit SSL encryption — the same standard used by Nubank, Itaú, and Bradesco — across all communication between your device and the platform's servers. Your financial data is stored in encrypted and tokenized form: no full card number is ever saved in 98bet's systems. The platform operates in compliance with the LGPD (Brazil's General Data Protection Law) and never sells or shares your data with third parties without your authorization.

Yes, it's a scam. 98bet never sends messages asking for your password, card details, verification codes, or any sensitive information via email, SMS, or WhatsApp. If you receive a suspicious message impersonating 98bet, do not click any links or share any information. Forward the message to contato@98bet.express and change your password immediately. Always check that the address in your browser's URL bar is exactly 98bet.express before logging in.

A voluntary break (cooling-off) is different from self-exclusion: it's a temporary account suspension for a period you choose — 24 hours, 7 days, 30 days, or a custom period. During the break, you cannot make deposits or place bets, but your account remains active. Once the period ends, access is automatically restored. To activate it, go to "Settings" → "Responsible Gambling" → "Activate Break". You can also request it through 24h support. Learn more on our Responsible Gambling.

How to use the 98bet FAQ center

This page covers the most common questions from 98bet users in Brazil, organized by category for easy navigation. If you're just getting started — you've just created your account or are making your first Pix deposit — the Registration & Account and Deposit & Withdrawal sections have everything you need. If you already bet regularly and want a better understanding of the available markets, the Sports Betting section covers everything from the basics of odds to cash out and multiples.

Use the search bar at the top of the page to quickly find a specific question. Just type a keyword — such as "Pix", "bonus", "withdrawal", or "self-exclusion" — and related questions will appear filtered instantly. If you can't find the answer you need here, 98bet support is available 24 hours a day, 7 days a week, in Brazilian Portuguese, via live chat or by email at contato@98bet.express.

The sports betting market in Brazil and 98bet

Brazil is now one of the world's largest sports betting markets, with a passionate fanbase for football — Brasileirão Série A, Copa do Brasil, Copa Libertadores — and growing engagement with UFC, NBB basketball, Superliga volleyball, e-sports, and online casino games. 98bet was built for this audience: a platform in Brazilian Portuguese, with Pix support, 24-hour Portuguese-language support, and the markets Brazilian bettors actually use.

From registration — which takes less than 2 minutes with your CPF, email, and phone number — to your first Pix withdrawal hitting your account in up to 10 minutes, 98bet is designed to be practical and reliable. The minimum deposit of R$ 10.00 means anyone can try the platform with a low-risk amount before deciding how they want to use their account.

Safe and responsible betting at 98bet

98bet invests in real responsible gambling tools because it believes healthy betting means betting within your budget and your personal limits. You can set deposit limits, loss limits, and session time limits directly in your account settings — no need to go through support. These tools are free, take effect immediately, and are part of the platform's core philosophy, not just a regulatory checkbox.

If at any point you feel that betting is getting out of hand — whether due to the amount of money involved, the time spent, or the emotional impact — don't hesitate to use the voluntary break feature or contact support to activate self-exclusion. The 98bet team is trained to handle these situations with care and without judgment. To learn more, visit the full page on Responsible Gambling from 98bet.

This FAQ is updated regularly. If you find outdated information or want to suggest a new question, reach out by email at contato@98bet.express. Your question might help other bettors facing the same situation.

24h Support

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Our support team responds in Brazilian Portuguese, 24 hours a day, 7 days a week — including late nights during UFC cards and weekends packed with Brasileirão matches. We can help with registration, deposits, withdrawals, bonuses, security, and any other questions you may have.

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Responsible Gambling: Sports betting and online casino are entertainment for users 18 and over. Set your limits and never bet more than you can afford to lose. Visit our Responsible Gambling for free responsible gambling tools.

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